FAQ

How do I create an account?

You can create an account with us by clicking “Create and Account” in the top right corner of our webpage. Follow the prompts to set up your personal information. This will allow you to stay updated on all orders both past and current,create product…
 
How do I return a product?
Click “Returns” on the top left of our web page. You will need the following information to submit your request in the system: Order ID, Billing Last Name, & Email. If you have any questions you can call us at 888-595-2628 and a representative can assist…
How can I view my orders?
You can log into your account on the top right corner of our web page. Once you log in there will be a list of categories on the left side of the page. Click on “My Orders” to view all orders placed under your account.
What payment methods do you accept?
We accept Visa, Master Card, American Express, and Discover credit card payments as well as PayPal, AmazonPay, personal checks and money orders. All order information is encrypted so you can feel safe using the secure on-line ordering system. However…
How can I contact you?
You can reach us by filling out the contact form on our website by clicking “Contact Us” on the top right of our web page. Email us directly at
 
Do you offer financing?
Hodges Marine has teamed up with Bread to offer easy and affordable financing for our customers,
so you can pay for your purchase over time. Click on “Financing” on the top of our web page for additional information and rate approvals.

 

How do I get my AIS programmed?
**As the FCC requires all units sold in the US to be programmed by a qualified technician. Please submit the form below for programming at time of purchase. A copy of the MMSI Registration or FCC Ship Station License is required along with the vessel…

Where will my order ship from?

Please note that your item may ship from warehouses located in all parts of the country. We make every effort to ship from locations closest to our customers. Items are shipped Monday – Friday excluding holidays. Overnight and two day delivery options…
 
 
Do you require a signature upon delivery?
All orders over $1000 will ship signature required. A signature may be required for delivery based on the carrier. It is their decision to request a signature as needed. We will provide a tracking number for all shipments, which will update with the …
 
 

Do you have free shipping?

We ship free ground to the lower 48 states. There are expedited shipping options available for an additional charge. Items that do not qualify for the free shipping will be marked accordingly. Example: truck freight.